IT Support Specialist

Build your career with Kraken Robotics. Make a difference to others.

If innovation drives you, and you want a career that makes a difference to the world, helping humanity overcome the challenges in our oceans – safely, efficiently, and sustainably – then come join us at Kraken Robotics.

TO APPLY: Email your latest CV, stating job reference KRSUK-2023-09 to: careers@krakenrobotics.co

Administer Windows and Linux based systems.

Provide technical support to users remotely and in-person.

Maintain, troubleshoot, and administer the use of local area networks (LAN), wide area networks (WAN), virtual private networks (VPN), and wireless networks (Wi-Fi). Perform routine technology maintenance, backups, reports, and notices.

Continuously monitor and troubleshoot network and systems stability and performance.

Assist with planning and coordination of IT-related purchases. •Administer virtual machines in Hyper-V and VMware environments. •Manage user accounts in Microsoft 365.

Administer Microsoft 365 environment including Azure AD, Exchange Online, and SharePoint.

Administer other cloud-based services such as Asana, Slack, etc.

Document technical solutions to identified issues.

Backup and synchronization of project data.

Monitoring disk usage and performing cleanup as required. •Other related duties in the IT department.

Must be academically eligible. (Possess a degree in Computer Science, Information Technology or a related discipline.)

Previous experience in an office setting would be considered an asset.

Familiarity with Microsoft Office 365 administration, SharePoint, Teams, and Azure Active Directory.

Experience with Windows 10/11, Server 2016, and Linux operating systems.

Experience with virtualization packages such as Hyper-V and VMWare.

Knowledge of Local Area Network (LAN) configuration, network protocols and equipment.

Familiarity with cloud-computing technologies.

Familiarity with industry standard virtualization environments.

Basic scripting

Exceptional communication skills.

A team-oriented attitude with the ability to work well independently.

A passion for problem-solving and troubleshooting.

Exceptional organisational and interpersonal skills.

Self-motivated with a pro-active approach and committed to continual improvement.

Carry out any other tasks as required and within the competence of the job holder.

This position is based in the UK. Must be legally eligible to work in the UK.